A full phone system, up and running in under 5 minutes.
Extensions, mobile forwarding, voicemail -- everything you need to handle client calls professionally, without complex infrastructure or telecom contracts.
With Parle's phone system, you get a professional phone number and a working IVR (interactive voice response) system in minutes. Callers hear a welcome menu, select an extension or department, and are forwarded directly to your mobile phone -- or to voicemail if you are unavailable. Two mobile destinations are included from the start, and you can add more individually as needed. Simple, professional, and entirely managed inside Parle.
Extensions and department selection
Create as many extensions and departments as you need -- sales, support, billing -- and map each one to an existing mobile phone number. When a client calls and picks an option, the call routes directly to the right phone. Two mobile destinations are included with the module, and you can add more as your team grows, with no commitment required.
Accept or decline an incoming call
When a call is forwarded to your mobile, you choose whether to accept or decline it. If you decline -- or simply do not answer -- the caller is automatically prompted to leave a voicemail. You stay in control of every call while giving every client a way to reach you.
Set your availability hours
Don't want to take calls on weekends or after 5 pm? Configure your availability windows and any call received outside those hours is sent straight to voicemail. No need to ignore calls or switch your phone off -- your system handles it automatically.
Voicemail and callbacks with your Parle number
Voicemail messages are delivered as MP3 files directly to your email inbox or inside Parle, ready to listen to whenever it suits you. And when it's time to call a client back, use Parle's outbound call feature -- your Parle number shows up on their screen, not your personal mobile.
Workflow automation: the engine behind Parle
At the heart of the platform sits the CRM, included free of charge. All your contacts are centralized in one place: visitors, clients, subscribers, learners. Build custom queries to segment your list by any criteria, and add custom fields to store the information that actually matters to your business. Tags play a central role across all of Parle: they trigger email sequences, control access to content, and power all your automations. Adding a tag to a contact sets a gear in motion and lets Parle do the work for you.
Try it now →More tools to better serve your clients
Pair the phone system with CRM and email marketing for a consistent client experience at every touchpoint.